Onix 10 service

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Capt.Josh
Posts: 3
Joined: Thu Sep 08, 2016 3:43 pm

Onix 10 service

Post by Capt.Josh » Thu Sep 08, 2016 3:52 pm

So I have an Onix10 that is barely over a year old. My SD card readers are not working and I call to see about getting it fixed and they tell me it's going to be 440.45. So she tells me this is the standard charge regardless of what is wrong? That's BS. I make my living with my boat and spent a pile of money on this unit. I'm truly disgusted

Wayne P.
Posts: 1613
Joined: Sat Jun 05, 2010 5:24 pm

Re: Onix 10 service

Post by Wayne P. » Fri Sep 09, 2016 6:02 am

You have a two year warranty IF you signed up for Humminbird Select when you got the unit.

Did you ???????????????????????????????
Wayne Purdum
Charlottesville, Va.

Capt.Josh
Posts: 3
Joined: Thu Sep 08, 2016 3:43 pm

Re: Onix 10 service

Post by Capt.Josh » Fri Sep 09, 2016 8:15 am

Yes

Wayne P.
Posts: 1613
Joined: Sat Jun 05, 2010 5:24 pm

Re: Onix 10 service

Post by Wayne P. » Fri Sep 09, 2016 8:24 am

If you first post was accurate, there would be no charge to fix it if you have the original receipt.
Wayne Purdum
Charlottesville, Va.

Capt.Josh
Posts: 3
Joined: Thu Sep 08, 2016 3:43 pm

Re: Onix 10 service

Post by Capt.Josh » Fri Sep 09, 2016 7:45 pm

I understand that some of the units have 2 years ,but she told me the Onix only has 1 year

Navio77
Posts: 23
Joined: Wed Oct 15, 2008 8:02 am

Re: Onix 10 service

Post by Navio77 » Sat Sep 10, 2016 2:23 am

If the unit is in the program Humminbird Select, the 2-year warranty
You must have an individual number

Wayne P.
Posts: 1613
Joined: Sat Jun 05, 2010 5:24 pm

Re: Onix 10 service

Post by Wayne P. » Sat Sep 10, 2016 10:21 am

Capt.Josh wrote:I understand that some of the units have 2 years ,but she told me the Onix only has 1 year

I have an ONIX 10 SI NT and mine has a two year warranty since I registered it through the Humminbird Select program when I got it.

It was replaced under warranty after about 1 1/2 years due to an issue with the DI function.

Did you call the Humminbird Select phone number??????????????????????????
Wayne Purdum
Charlottesville, Va.

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